If you need to return an item to us, please complete the enclosed returns to the address below:
Sandford Lane Industrial Estate
Under the United Kingdom's Distance Selling Regulations you have the right to cancel your order for any item purchased from Muscle Mutt Ltd, for a full refund.
Order cancellations must be made in writing within 7 working days of your goods being delivered and you must include your order number.
To cancel your order, before dispatch please email: firstname.lastname@example.org
If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition* within 14 days of receipt. We will issue a refund on receipt, or exchange the item for a different size / colour if preferred. However delivery charges are only refundable if you have received goods that are faulty and a refund is made.
The item is your responsibility until it reaches us. For your own protection, we advise that you send the parcel tracked and signed, using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility.
If your order has taken longer than a week to arrive from dispatch please email: email@example.com
If the item you received is not what you originally ordered, please return it with the enclosed returns form, or email: firstname.lastname@example.org quoting your order number