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RETURNS

If you need to return an item to us, please complete the enclosed returns form or CLICK HERE to print another.

Under the United Kingdom's Distance Selling Regulations you have the right to cancel your order for any item purchased from Muscle Mutt Ltd, for a full refund.

Order cancellations must be made in writing within 7 working days of your goods being delivered and you must include your order number.

To cancel your order 
To cancel your order, before dispatch please email: info@musclemutt.co.uk 
If your order has already been dispatched, you will need to return it to us, with the enclosed returns form. 

Return or exchange an item
If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition* within 14 days of receipt. We will issue a refund on receipt, or exchange the item for a different size / colour if preferred. However delivery charges are only refundable if you have received goods that are faulty and a refund is made. 

Sale items
All Items purchased in our sales are not eligible for a refund, but can be exchanged for store credit.

Please note
The item is your responsibility until it reaches us. For your own protection, we advise that you send the parcel tracked and signed, using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility.
The parcel can take up to 7 working days to be returned to our warehouse, unless sent via special delivery.

If your item is faulty, please email: info@musclemutt.co.uk quoting your order number and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 30 days from receipt of the faulty item to return it to us.

I have not received my order
If your order has taken longer than a week to arrive from dispatch please email: info@musclemutt.co.uk 

I received the wrong item
If the item you received is not what you originally ordered, please return it with the enclosed returns form, or email: info@musclemutt.co.uk quoting your order number